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Put into the package along with the shipped product ...
...or send / attach a link in the email
Tracking the return path
Print and attach a return label
Posting in a post office
Processing in the mail sorting area
Depart from the sorting area
The entrance to the sorting room of the World of Shipments
Processing returns in the World Sorting Sector
Delivery to You
The advantages of simple solutions of consumer returns of the World of Shipments
Simplicity
Simple and quick generation of return labels in the Shipping World panel or through our API
Range
Over 110,000 points of return of goods in 26 countries of the European Union and Switzerland
Convenience
Your customer can return the product in the chosen outlet.
Profit
The Global Consumer Returns option will attract more customers to shopping, which will allow you to stay ahead of the competition and achieve a higher profit
Detailed terms of returns from 26 countries of the European Union
Country
Type of posting location for the end customer
No. posting locations
Min dimensions [cm]
Max dimensions [cm]
Max weight [kg]
Belgium
all retail outlets of bpost/ Parcelshops
1,300 / Plan: 2,000
15 x 11 x 1
120 x 60 x 60
30
Bulgaria
all retail outlets of Bulgarian post
130
15 x 11 x 1
120 x 60 x 60
30
Denmark
all retail outlets of Post Danmark
800
15 x 11 x 1
100 x 50 x 50
31,5
Estonia
all retail outlets of Eesti Post
170
15 x 11 x 1
105 x 60 x 60
31,5
Finland
all retail outlets of Posti
1,1
15 x 11 x 1
120 x 60 x 60
30
France
all retail outlets of La Poste
17,074
15 x 11 x 1
120 x 60 x 60
20
Greece
all retail outlets of Elta Post
2,086
15 x 11 x 1
100 x 50 x 50
20
UK
all retail outlets of Post Office R
> 12,000
15 x 11 x 1
120 x 60 x 60
30
Ireland
all retail outlets of An Post
1,4
15 x 11 x 1
120 x 60 x 60
30
Italy
all retail outlets of Poste Italiane
13,991
15 x 11 x 1
120 x 60 x 60
30
Croatia
all retail outlets of Hrvatska pošta
1,016
15 x 11 x 1
120 x 60 x 60
30
Latvia
all retail outlets of Latvijas Pasts
620
15 x 11 x 1
100 x 50 x 50
30
Lithuania
all retail outlets of Lietuvos Pasta
623
15 x 11 x 1
120 x 60 x 60
20
Luxembourg
all retail outlets of EPT
> 100
15 x 11 x 1
120 x 60 x 60
31,5
Malta
alle Filialen der MaltaPost
40
15 x 11 x 1
120 x 60 x 60
30
Netherlands
all retail outlets of Postnl
2,6
15 x 11 x 1
120 x 50 x 50
30
Austria
all retail outlets of Post,at/ DHL Parcel AT
1,650 / Plan: 2,000
15 x 11 x 1
100 x 60 x 60
31,5
Poland
all retail outlets of Poczta Polska
8,24
15 x 11 x 1
120 x 60 x 60
31,5
Portugal
all retail outlets of CTT Expresso
1
15 x 11 x 1
120 x 60 x 60
30
Romania
all retail outlets of Posta Romana
6,998
15 x 11 x 1
105 x 60 x 60
20
Sweden
all Servicepoints of DHL Sweden
1,3
15 x 11 x 3,5
120 x 50 x 50
20
Switzerland
all retail outlets of Swiss Post
1,86
15 x 11 x 1
120 x 60 x 60
30
Slovakia
all retail outlets of Slovenska Posta
1,543
20 x 15
120 x 60 x 60
30
Slovenia
all retail outlets of Posta Slovenije
559
15 x 11 x 1
120 x 60 x 60
30
Spain
all retail outlets of Correos
> 10,000
15 x 11 x 1
120 x 60 x 60
30
Czech Rep.
selected retail outlets of Ceska Posta
3,179
21,5 x 15,5
120 x 60 x 60
30
Hungary
all retail outlets of Magyar Posta
3,867
15 x 11 x 1
100 x 50 x 50
20
Cyprus
all retail outlets of Cyprus Post
56
9 x 14
120 x 60 x 60
31,5
In case of any questions or doubts regarding the Consumer Returns World Consumer Returns service, please contact your sales representative or use a dedicated email address:
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